Health profile
Medications with dose and schedule, allergies, conditions, and notes. Allergies are visible to every family member; the rest is shared only where the captain allows.
Coordinate care for someone you love.
Support Captains gives the people around one person a shared board of what’s needed, a private record of what matters, and a direct line to whoever is leading their care.
Free for 30 days. No card required.
- Sign in with a 6-digit email code — no passwords
- Health information encrypted at rest
- Built in British Columbia
Harold’s circle
Viewing as a helper
Needs this week
- Ride to the eye clinic
- Dinner
- Pick up prescription
- Company while Nora is at workDone · Sam
Latest update
Good appetite today. Physio came at 10 and left new exercises on the fridge.
Why it exists
Offers of help arrive all at once. Then they fade.
When someone is unwell, everyone asks what they can do. Without a shared picture, the same questions get answered ten times, two people bring dinner on Tuesday, and nobody drives to Thursday’s appointment. The person at the centre ends up coordinating their own care.
Support Captains puts one board between the family and the people who want to help. The captain posts what’s needed. Helpers claim what they can do. Everyone sees what’s covered.
How it works
Three steps. One captain. Everyone else just helps.
Start a circle
Name the person at the centre and the family members who will help lead. Their consent is recorded in the app, in plain language, before any health information is kept.
Invite helpers with a private link
Share the link by text or email; it expires within seven days. Helpers sign in with a 6-digit email code — no password to set — and land on the board. They never see the health record.
Post what’s needed
A ride, a meal, a visit, an errand. Helpers claim what they can do and mark it done. The captain is notified at each step, and everyone sees what’s covered.
The needs board
What’s needed, who has it, what’s done.
Needs are grouped by category — visits, appointments, transport, meals, errands, house, admin, social — and move from open to claimed to done. Two people can’t claim the same need. If a helper can no longer make it, the captain can reopen it.
- Energy status. Open to visits, overwhelmed, no visits, or virtual only — so everyone knows how much company is welcome today.
- Updates feed. Keeps the family current, with tags for the things worth watching: a fall, a medication change, appetite, sleep, mood.
- Notifications. Email and in-app when a need is claimed, completed, or released, plus a weekly digest on Sundays.
- A clear boundary. Helpers can message the captains directly. What they see stops at the board — no calendar, no health record, no care-team directory unless a captain grants it.
Harold’s circle
Viewing as a helper
Needs this week
- Ride to the eye clinic
- Dinner
- Pick up prescription
- Company while Nora is at workDone · Sam
Latest update
Good appetite today. Physio came at 10 and left new exercises on the fridge.
The record
The information a family can’t afford to lose, in one place.
Behind the board is a private record for the people leading care. Sensitive fields are encrypted at rest, every read is logged, and what each family member can see is set person by person.
Care team directory
The GP, specialists, pharmacy, home care, and the people who handle legal and financial matters — with tap-to-call numbers.
Hospital Packet
One printable page: medications, allergies, conditions, care team, and emergency contacts. Free to create, and never withheld on any plan.
Care Team Report
A dated summary of the health profile, care team, and appointments in a chosen range, for a clinician or a new agency. Print it, or share a link that expires within 72 hours and can be revoked.
Guides and resources
Fourteen situation guides — a fall, coming home after a hospital stay, a new diagnosis, a hard conversation about driving — and a curated directory of British Columbia and federal services.
Export and deletion
Download everything the circle holds as a single file. Delete a circle, or your account, yourself.
The person at the centre
Nothing about them without them.
Before any health information is kept, the captain hands over the phone. The person at the centre reads what will be recorded and who can see it, in plain language, and signs with a finger — or declines, and nothing is kept.
They can withdraw that consent at any time. The health record is deleted and every shared report link is revoked.
They also get their own window into the circle: a simplified view where they can say how they’re feeling, see who’s coming, ask for something themselves, and message their captains.
Privacy
Private by design, and specific about it.
- Encrypted at rest
- Health and administrative fields are encrypted with AES-256-GCM, with a separate data key for each circle. They are decrypted only to show them to someone with permission.
- Every read is recorded
- Each time someone opens health information, an audit entry is written before the data is returned.
- No ads. No selling of information.
- The product is paid for by the families who use it, and by nothing else.
- Canadian company, US servers
- Built in British Columbia and operating under PIPA and PIPEDA. Data is stored with our providers in the United States; the privacy policy names each one.
- Yours to take or delete
- Full export, self-serve deletion, and consent withdrawal are never gated by a plan.
- No scoreboards
- There are no per-person contribution counts, ever. The board is about what the person needs next, not who did what.
Pricing
Free for 30 days. Then $99 a year for the whole circle.
Helpers never pay. Monthly is $14. Additional circles — both parents, an in-law — are $49 a year each.
If a plan lapses, nothing is lost. Everything already written stays readable, the record stays editable, and the Hospital Packet, Care Team Report, export, and consent are never gated. New needs, events, and invites pause until it’s renewed.
Free trial
$0 / 30 days
Everything on. One circle. No card.
Family
$99 / year
or $14 a month · +$49 a year per additional circle
Helpers
$0
Always.
Start a circle for someone you love.
Thirty days free, no card. Invite the people who want to help.
Start a circle